Horizon Incident – Issued: 16/05/2019 15:10

As a result of the earlier recovery process we have started to receive reports of some further handset registration issues, which result in the handsets displaying Error 500. In addition, some users may experience issues when logging into or utilising the Horizon softclient.

Our engineering team are currently in discussion with the vendor to establish the quickest ways to fully resolve the ongoing issues.
A further update will be issued on the SSNB and Website within the next 60 minutes.